| AUP ( Acceptable Use Policy ) |
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Vectra.com.sg is wholly owned by VECTRA PTE
LTD. Vectra.com.sg Acceptable Use Policy ("AUP") is provided to give our
customers and users a clear understanding of what Vectra.com.sg expects
of them while using the service. All users of Vectra.com.sg Internet
services: those who access some of our Services but do not have
accounts, as well as those who pay a service fee to subscribe to the
Services, must comply with this AUP and our TOS (Terms of Service). |
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Use of Vectra.com.sg Service constitutes
acceptance and agreement to Vectra.com.sg's AUP as well as Vectra.com.sg
TOS (Terms of Service) |
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IMPORTANT NOTICE:
*All Payments To Vectra.com.sg Are Non-Refundable.
All setup fees are non-refundable.* |
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We support the uncensored flow of
information and ideas over the Internet and do not actively monitor
subscriber activity under normal circumstances. Similarly, we do not
exercise editorial control over the content of any web site, e-mail
transmission, newsgroups, or other material created or accessible over
or through the services, except for certain proprietary Web sites.
However, in accordance with our TOS (Terms of Service), we may remove
any materials that, in our sole discretion, may be illegal, may subject
us to liability, or which may violate this AUP. Vectra.com.sg may
cooperate with legal authorities and/or third parties in the
investigation of any suspected or alleged crime or civil wrongdoing.
Your violation of this AUP may result in the suspension or immediate
termination of either your Vectra.com.sg account or other actions as
detailed in Section 3 WITHOUT PRIOR NOTICE. |
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This document is intended to provide a basic
understand of Vectra.com.sg's Acceptable Use Policy. The following are
guidelines for the establishment and enforcement of Vectra.com.sg AUP: |
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Ensure reliable service to our customers |
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Ensure security and privacy of our systems and network,
as well as the networks and systems of others |
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Comply with existing laws |
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Maintain our reputation as a responsible service
provider |
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Encourage responsible use of the Internet and discourage
activities which reduce the usability and value of Internet services
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Preserve the value of Internet resources as a conduit
for free expression and exchange of information |
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Preserve the privacy and security of individual users |
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Vectra.com.sg intends to provide its
customers access to everything the Internet has to offer. While the
Vectra.com.sg is firmly committed to the principles of free speech,
certain activities that may be damaging to the resources of both the
Vectra.com.sg and the Internet and cannot be permitted under the guise
of free speech. The resources of the Vectra.com.sg and the Internet are
limited, and abuse of these resources by one user has a negative impact
on the entire community. |
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We do not routinely monitor the activity of
accounts except for measurements of system utilization and the
preparation of billing records. However, in our efforts to promote good
citizenship within the Internet community, we will respond appropriately
if we become aware of inappropriate use of our service. |
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You may not use your virtual site to publish
material, which Vectra.com.sg determines, at its sole discretion, to be
unlawful, indecent or objectionable. For purposes of this policy,
"material" refers to all forms of communications including narrative
descriptions, graphics (including photographs, illustrations, images,
drawings, logos), executable programs, video recordings, and audio
recordings. |
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If a Vectra.com.sg account is used to
violate the Acceptable Use Policy or our TOS, we reserve the right to
terminate your service without notice. We prefer to advise customers of
inappropriate behavior and any necessary corrective action, however,
flagrant violations of the Acceptable Use Policy will result in
immediate termination of service. Our failure to enforce this policy,
for whatever reason, shall not be construed as a waiver of our right to
do so at any time. |
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Any re-activation of account due to
violation will be charged at US$100 for Shared Account, and US$500 for
dedicated servers. |
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As a member of our network community, you
must use your Internet access responsibly. If you have any questions
regarding this policy, please contact us at support@vectra.com.sg. |
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VIOLATIONS OF Vectra.com.sg ACCEPTABLE
USE POLICY |
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The following constitute violations of this AUP: |
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Illegal use: Vectra.com.sg's services
may not be used for illegal purposes, or in support of illegal
activities. Vectra.com.sg reserves the right to cooperate with legal
authorities and/or injured third parties in the investigation of any
suspected crime or civil wrongdoing. |
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Harm to minors: Use of the
Vectra.com.sg service to harm, or attempt to harm, minors in any way,
including, but not limited to child pornography. |
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Threats: Use of the Vectra.com.sg
service to transmit any material (by e-mail, uploading, posting or
otherwise) that threatens or encourages bodily harm or destruction of
property. |
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Harassment: Use of the Vectra.com.sg
service to transmit any material (by e-mail, uploading, posting or
otherwise) that harasses another. |
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Fraudulent activity: Use of
Vectra.com.sg service to make fraudulent offers to sell or buy products,
items, or services, or to advance any type of financial scam such as
"pyramid schemes," "ponzi schemes," and "chain letters." |
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Forgery or impersonation: Adding,
removing or modifying identifying network header information in an
effort to deceive or mislead is prohibited. Attempting to impersonate
any person by using forged headers or other identifying information is
prohibited. The use of anonymous remailers or nicknames does not
constitute impersonation. |
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Unsolicited commercial e-mail /
Unsolicited bulk e-mail (SPAM) Use of the Vectra.com.sg service to
transmit any unsolicited commercial or unsolicited bulk e-mail is
expressly prohibited. Violations of this type will result in the
immediate termination of the offending Vectra.com.sg account. |
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IMPORTANT NOTICE: |
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BEGINNING IMMEDIATELY, anyone hosting
websites or services on our server that support spammers or cause any of
our IP space to be listed in any of the various Spam Databases will have
their server immediately removed from our network. The server will not
be reconnected until such time that you agree to remove ANY and
ALL traces of the offending material immediately upon
reconnection and agree to allow us access to the server to confirm that
all material has been COMPLETELY removed. Severe violations may
result in immediate and permanent removal of the server from our network
without notice to the customer. Any server guilty of a second violation
WILL be immediately and permanently removed from our network
without notice. |
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E-mail / News Bombing: Malicious
intent to impede another person's use of electronic mail services or
news will result in the immediate termination of the offending
Vectra.com.sg account. |
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E-mail / Message Forging: Forging any
message header, in part or whole, of any electronic transmission,
originating or passing through the Vectra.com.sg service is in violation
of this AUP. |
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Usenet SPAMing: Vectra.com.sg has a
zero tolerance policy for the use of its network for the posting of
messages or commercial advertisements, which violate the rules,
regulations, FAQ or charter of any newsgroups or mailing list.
Commercial messages that are appropriate under the rules of a newsgroup
or mailing list or that are solicited by the recipients are permitted. |
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Unauthorized access: Use of the
Vectra.com.sg service to access, or to attempt to access, the accounts
of others, or to penetrate, or attempt to penetrate, security measures
of Vectra.com.sg's or another entity's computer software or hardware,
electronic communications system, or telecommunications system, whether
or not the intrusion results in the corruption or loss of data, is
expressly prohibited and the offending Vectra.com.sg account is subject
to immediate termination. |
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Copyright or trademark infringement:
Use of the Vectra.com.sg service to transmit any material (by e-mail,
uploading, posting or otherwise) that infringes any copyright,
trademark, patent, trade secret or other proprietary rights of any third
party, including, but not limited to, the unauthorized copying of
copyrighted material, the digitization and distribution of photographs
from magazines, books, or other copyrighted sources, and the
unauthorized transmittal of copyrighted software. |
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Collection of personal data: Use of
the Vectra.com.sg service to collect, or attempt to collect, personal
information about third parties without their knowledge or consent. |
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Network disruptions and unfriendly
activity: Use of the Vectra.com.sg service for any activity which
affects the ability of other people or systems to use Vectra.com.sg
Services or the Internet. This includes "denial of service" (DOS)
attacks against another network host or individual user. Interference
with or disruption of other network users, services or equipment is
prohibited. I t is the Member's responsibility to ensure that their
network is configured in a secure manner. A Subscriber may not, through
action or inaction, allow others to use their network for illegal or
inappropriate actions. A Subscriber may not permit their network,
through action or inaction, to be configured in such a way that gives a
third party the capability to use their network in an illegal or
inappropriate manner. Unauthorized entry and/or use of another company
and/or individual's computer system will result in immediate account
termination. Vectra.com.sg will not tolerate any subscriber attempting
to access the accounts of others, or penetrate security measures of
other systems, whether or not the intrusion results in corruption or
loss of data. |
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System Resources: Any one site or
account found to be utilizing in excess of 10% of the system resources
at any given may shall be suspended. We reserve the right to terminate
such account if we see fit. |
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Fraud: Involves a knowing
misrepresentation or misleading statement, writing or activity made with
the intent that the person receiving it will act upon it. |
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Infringement of Copyright, Patent,
Trademark, Trade Secret, or Intellectual Property Right:
Distribution and/or posting of copyrighted or the aforementioned
infringements will not be tolerated. |
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Distribution of Viruses: Intentional
distributions of software that attempts to and/or causes damage,
harassment, or annoyance to persons, data, and/or computer systems are
prohibited. Such an offense will result in the immediate termination of
the offending account. |
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Inappropriate Use of Software: Use of
software or any device that would facilitate a continued connection,
i.e. pinging, while using Vectra.com.sg services could result in
suspension service. |
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Third Party Accountability:
Vectra.com.sg subscribers will be held responsible and accountable for
any activity by third parties, using their account that violates
guidelines created within the Acceptable Use Policy. |
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Violation Of Vectra.com.sg Virtual
Accounts: It is absolutely forbidden to host illegal pornographic
content whereas the subjects are under the age of majority, or IRC
servers on Virtual Server Accounts. Virtual Server Accounts found
hosting this material will be subject to immediate cancellation without
refund. |
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IRC networks: It is absolutely
forbidden to host an IRC server that is part of or connected to another
IRC network or server. Servers found to be connecting to or part of
these networks will be immediately removed from our network without
notice. The server will not be reconnected to the network until such
time that you agree to completely remove any and all traces of the irc
server, and agree to let us have access to your server to confirm that
the content has been completely removed. Any server guilty of a second
violation will result in immediate account termination. |
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Operating system Changes: If you make
any changes to your operating system, such as install another on top of
it or install an OS Add-on that changes it, ex: RH9 --> CentOs or FC1
--> Gentoo, you immediately void any support other than Reboots. |
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Unlimited Accounts: Unlimited
Accounts are indeed unlimited. These accounts are not to be used to host
a collection of MP3's, Warez, Backup Your Home Computer. They accounts
may also not be used as a download distribution point for your bundled
software. It is to be used for standard web practices and only standard
web practices. If you have a questionable concern email to support@vectra.com.sg.
If you know your site is going to use an un-normal usage, and sign up
knowing this, we will require you to get a dedicated server. If you have
any questions in regards to this contact our helpdesk. Un-Normal usage
is anything that a shared server would not be able to provide. Again
Contact us for approval if you feel you will fall into this clause.
These accounts are no longer offered and are grand fathered in. |
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Resellers: Resellers are responsible
for enforcing the AUP and TOS to all of their clients. If their clients
are found to be not following them, Vectra.com.sg will suspend the
offending site and let the reseller know. Resellers are responsible for
anything their clients do. If you have any questions or concerns in
regards to what is allowed and not allowed, please email to support@vectra.com.sg. |
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Shared Hosting Clients - Streaming Video
and Audio: Streaming Video and Audio is not permitted on our
servers. You must zip the content to prevent this if you wish to have it
hosted, and as everything else this content must be legal content and
can not have someone else's copyright. |
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Egg Drop - Egg Drop Scripts are Not
allowed, These are grounds for immediate account deletion without a
refund. |
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Legal - If it is not legal in the
United States of America, and or Singapore, It is not permitted to
reside on our server. If site is found to be violating it will be
terminated. |
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Legal Adult Material - Adult Content
is not allowed on all servers. |
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Shared Hosting Clients - Chinese
Forums - Chinese Forums are not allowed on our network. These sites
require to much CPU usage. They almost require a dedicated server to run
properly. If they are found on any server we will suspend them, and
charge an admin fee if they are the cause of a CPU overloaded. Admin
charges are usually about US$50 Per Hour. |
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Shared Hosting Clients - ANIME -
Anime Sites are welcome on our shared servers as well as dedicated
HOWEVER, if it affects the use of others on Shared, it will be
immediately suspended and requested you go dedicated. |
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Shared Hosting Clients - Remote MySQL
Access - Accessing Your MySQL Databases from another server or linking
to them is prohibited. We provide hosting not MySQL server database
space. If your databases are accessed via other servers the account will
be suspended without notice and or terminated. |
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OS Reloads - Operating System Reloads
are considered to be Admin time and come with a charge of US$150 Dollars
each time they are requested. |
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Clientexec and other applications:
All applications that are provided free are leased version and remain
the ownership of Vectra.com.sg, if you decide to cancel your services
with us. You may at any time purchase a license directly from product
vendor if you still wish to use it. |
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Security |
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You are responsible for any misuse of your
account, even if the inappropriate activity was committed by a client,
friend, family member, guest or employee. Therefore, you must take steps
to ensure that others do not gain unauthorized access to your account.
In addition, you may not use your account to breach security of another
account or attempt to gain unauthorized access to another network or
server. |
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Your password provides access to your account. It is
your responsibility to keep your password secure. |
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Sharing your password and account access with
unauthorized users is prohibited. You should take care to prevent others
from using your account since you will be held responsible for such use. |
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Attempting to obtain another user's account password is
strictly prohibited, and may result in termination of service. |
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You must adopt adequate security measures to prevent or
minimize unauthorized use of your account. |
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You may not attempt to circumvent user authentication or
security of any host, network or account. This includes, but is not
limited to, accessing data not intended for you, logging into or making
use of a server or account you are not expressly authorized to access,
or probing the security of other networks. Use or distribution of tools
designed for compromising security is prohibited. Examples of these
tools include, but are not limited to, password guessing programs,
cracking tools or network probing tools. |
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You may not attempt to interfere with service to any
user, host or network ("denial of service attacks"). This includes, but
is not limited to, "flooding" of networks, deliberate attempts to
Overload a service, and attempts to "crash" a host. |
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Users who violate systems or network security may incur
criminal or civil liability. Vectra.com.sg will cooperate fully with
investigations of violations of systems or network security at other
sites, including cooperating with law enforcement authorities in the
investigation of suspected criminal violations. |
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Network Performance |
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Vectra.com.sg virtual site and reseller
accounts operate on shared resources. Excessive use or abuse of these
shared network resources by one customer (eg. in excess of 2% of CPU
usage) may have a negative impact on all other customers. Misuse of
network resources in a manner which impairs network performance is
prohibited by this policy and may result in termination of your account. |
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You are prohibited from excessive
consumption of resources, including CPU time, memory, disk space and
session time. You may not use resource-intensive programs which
negatively impact other customers or the performances of Vectra.com.sg
systems or networks. Vectra.com.sg reserves the right to terminate or
limit such activities |
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REPORTING VIOLATIONS OF Vectra.com.sg AUP |
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Vectra.com.sg requests that anyone who
believes that there is a violation of this AUP direct the information to
the Abuse Department at support@vectra.com.sg. |
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If available, please provide the following
information: |
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The IP address used to commit the alleged violation |
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The date and time of the alleged violation, including
the time zone or offset from GMT |
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Evidence of the alleged violation |
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E-mail with full header information provides
all of the above, as do system log files. Other situations will require
different methods of providing the above information. |
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Vectra.com.sg may take any one or more of
the following actions in response to complaints: |
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Issue
written or verbal warnings |
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Suspend
the Member's newsgroup posting privileges |
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Suspend
the Member's account |
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Terminate
the Member's account |
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Bill the
Member for administrative costs and/or reactivation charges |
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Bring
legal action to enjoin violations and/or to collect damages, if any,
cause by violations |
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REVISIONS TO THIS
ACCEPTABLE USE POLICY |
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Vectra.com.sg reserves the
right to revise, amend, or modify this AUP, our TOS (Terms of Service)
and our other policies and agreements at any time and in any manner.
Notice of any revision, amendment, or modification will be posted in
accordance with our TOS (Terms of Service). |
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